Last updated: 2021/04/14
When you install a new GPU or other hardware, you might get this message when starting Cubase.
“Your system finger print is not valid.”
“Soft-Eliceneser doesn’t have enough permissions to run properly. please run LCC to fix this problem.”
“Fixing relevant file permissions failed.”
To fix, simply:
Reinstall/download the eLicenser Installation Helper:
https://download.steinberg.net/downloads/elc-installation-helper.exe
https://helpcenter.steinberg.de/hc/en-us/articles/206632670-Soft-eLicenser-virtual-license-container-is-missing
https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/soft-elicenser-is-missing.html
This should reset your software eLicenser.
If you had anything stored in a Soft-eLicenser instead of your hardware dongle, you’ll have to go to your MySteinberg to reactivate it.
Reference:
https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/soft-elicenser-is-missing.html
https://forums.steinberg.net/t/your-system-fingerprint-is-not-valid-anymore-eh/105279