Why has my balance or profitability decreased?
Last updated: 20210920 Why has your balance or profitability decreased? Please be aware that profitability is constantly changing. If you…
How to protect and prevent others from changing my Miner account?
Last updated: 20210815 Once you've become comfortable and have mined substantially, you will want to lock your Account from…
Will ETH mining end? What happens when ETH mining ends?
Last updated: 20210808 ETH mining SHOULD eventually end, but when it does JPOOL is ready to automatically switch to…
How to fix JPOOL Miner GPU Out of memory problem?
Last updated: 20210611 If you do not have enough real hardware RAM for your GPU cards, the JPOOL Miner…
How come I have not received my payout even though my minimum (min) payout has been reached?
Last updated: 20210620 You have recently withdrawn your balance in the last 14 days - in this case your min.…
How to increase my mining profits?
Last updated: 20210616 Your internet connection and your hardware matters! If your system or internet is slow, and solves a…
Why am I unable to view any details on my dashboard? This is my first day mining!
Last updated: 20210612 Make sure you have successfully started the JPOOL Miner software and running it for at least…
What is the minimum internet speed and bandwidth requirement for JPOOL mining?
Last updated: 20210611 Short answer: Mobile 2G network Long answer: Latency/Ping/Reaction time is more important than bandwidth (maximum…
How to download the latest version of JPOOL Miner?
Step 1: Visit your "Referral link" under the "Referrals" tab. Step 2: Click "Start" Step 3: Make sure to…
How can I speed up my payout?
Last updated: 20210604 We offer Instant Payout (lightning bolt icon beside the min payout value on your Dashboard), for selected…